Advanced Analytics Report
Turn conversations into business intelligence.

Gain Actionable Business Insights with KayeAI
KayeAI's Analytics Reports go beyond standard customer service metrics, providing deep insights into how customers interact with your AI Assistant. Every week, stakeholders receive a comprehensive report detailing conversation trends, sentiment analysis, unanswered queries, and key business impact areas helping your business refine customer engagement, improve AI performance, and identify new revenue opportunities.
What our analytics reports cover
Top Trends & Patterns
Identify what matters most to your customers and spot emerging patterns in their conversations.
- 01
Frequently discussed topics
Identify the most common customer concerns with exact counts and percentages.
- 02
Recurring pain points
Track unresolved issues that frequently appear across conversations.
- 03
Emerging trends
Discover new topics and requests that signal evolving customer needs.
- 04
Feature requests & product insights
Capture valuable user suggestions that could shape future updates.
